Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.
NEW INFORMATION
- Bread – We have decided to make a whole-sale change to our bread supplier. While we have worked with Nickle’s Bread Company for many years, we have decided that it is time to make the much-needed change to a company with a better product line, competitive prices, and quality service. Fortunately, we did not have to go into this decision blindfolded. Orlando Bakery has been suppling our four main products to all our Cleveland area restaurants for over five years. We have decided to offer Orlando the opportunity to stock our bread supply throughout all Scramblers and City Egg restaurants. This means that in the coming month, you will see the bread supplier change hands from Nickle’s to Orlando. They will supply your wheat, white, rye and sour-dough bread moving forward. We are excited about this change as we expect both service and primarily product to be superior. There will be some logistical issues to address during this change-over and we will keep restaurants informed as we begin this process. Orlando delivery drivers will begin to arrive to meet with store GMs in order to develop par levels. Plan to see this change beginning on the Monday after Thanksgiving.
- Veterans Day – Be advised, as in years past, we will be honoring United States military veterans with a free entrée on Monday, November 12 to celebrate Veterans Day. We intend to advertise this to our e-club only, but please train staff to be prepared to honor this free entrée to all military veterans. Also, while Veterans Day is being observed on Monday, it technically falls on Sunday, November 11. Therefore, please let your staff know, that if they are challenged with this fact on Sunday, please honor the free entrée to veterans on Sunday when applicable.
- Potatoes – We have come to the contract year-end with our potato supplier, McCain’s. Please recognize that our price per pound is contracted in advance and has taken the expected increase at the beginning of November. Please change your potato prices on your inventory accordingly.
- Holiday Hours – Its time again to place your holiday hours sign in the front of your restaurant. If you have not already done so, please put your sign out now as it will be helpful for our guests to recognize our operating hours change on Thanksgiving and other holidays to come.
RECURRING TOPICS
- Gift Card Promotion – Wednesday, November 14 begins our ‘Buy $50, Get $10 Free’ gift card promotion. A promotional alert with all details will be provided soon.
- LTO Discount – Be advised, we have sent a promotional campaign to our e-club with an offer for guests to try an item from our Fall LTO and received a free beverage. Please be prepared to honor this coupon until it expires on Dec 24, 2018.
OPERATIONS MANUAL CHANGES
- None.