Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

NEW INFORMATION

  1. Door Dash – Corporate Restaurants have all begun a new delivery service called Door Dash. Guests place there order through Door Dash directly. The order arrives in the restaurant via Door Dash provided tablet, is run through the Dinerware POS via server, and sent to the kitchen. Door Dash drivers arrive to pick up and deliver the food. If you have any issues with your program or interest in getting involved in delivery sales, please contact Dave Hummel at (616) 516-1614.
  2. Christmas Sales – Be advised, Christmas falls on a Tuesday this year. Please make note of this when staffing as we enter this holiday season. Many of your days’ sales will be directly effected by winter break schedules and holidays through New Year’s Day.

RECURRING TOPICS

  1. Gift Cards Promotion – We are excited to announce that after three full weeks of running our gift card promotion, our total dollars in gift cards sold is up on last year same time-frame sales 31% system-wide! Great work to all who are selling!
  2. LTO Discount – Be advised, we have sent a promotional campaign to our e-club with an offer for guests to try an item from our Fall LTO and received a free beverage. Please be prepared to honor this coupon until it expires on Dec 24, 2018.

OPERATIONS MANUAL CHANGES

  1. Prep Book – Due to a change in the Knorr Hollandaise Sauce blend, we have changed our hollandaise recipe in the Prep Book. Please download and update your Prep Book reflecting the new hollandaise recipe. It can be found in The Coop Library under the Operations Manual folder titled, Food Preparation.