Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.
NEW INFORMATION
- Spring/ Summer LTO – Our Seasonal Sensations Limited Time Offering Menu is complete and has been shipped to all locations. The earlier-than-expected arrival of these menus gives operators an opportunity to begin educating and training staff. Start date for the LTO is Wednesday, April 10. At that time, your POS system will be updated to include these LTO items. Attached is the Product Preparation Guide. Please print this and provide to your staff. As indicated in the guide, you will need to purchase two new items for this menu. Mango mix will be direct-shipped to your store from Caruso’s Coffee, and you will need to purchase pineapple juice from your local grocer. LTO Product Preparation Guide
- GFS Order Guide – In an effort to purchase more efficiently, we have made a couple of minor changes/ updates to the GFS order guide. We have added a folded napkin. This does not replace our current napkin, but can be purchased as an additional item, as its quality is on par, but is much less expensive and can be used when guests request more napkins at their table. Stores should continue to use the unfolded napkins for silverware rolls, but this offers a less expensive way to provide guests with additional napkins when needed. We have also changed the spec to our oranges. Through research from one of our own franchise operators, we have discovered and tested a case of oranges that allows for a higher count at a better price, with equal yield. This is a great way to cut costs without compromising our product. The new oranges are only slightly smaller, at a fraction of the cost, but still offer the same number of slices.
- Auditing – One of the questions brought up in our Managers Operations Training a couple of weeks ago was about how to audit tickets in Dinerware for potential mistakes or abuse. One quick way to audit tickets to see if they have been reopened after being closed and then changed for any reason is easy to do. This can be found in the ‘Manager Mode’, ‘Auditing’ tab under ‘Ticket Movement by Last Owner’.
RECURRING TOPICS
- None.
OPERATIONS MANUAL CHANGES
- None.