Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. Scramblers App – With the implementation of the Summer Savings Pass promotion, the Scramblers App ‘promotions’ tab will be updated to offer the Summer Savings Pass rather than the current LTO discount. Please make sure your staff knows to direct guests that want to take part in the Summer Savings Pass to download the app.
  2. Marie-Club – We will be sending out the first e-mail blast to all members of the Marie-Club with the Summer Savings Pass offer. Be prepared to honor this pass beginning Monday, August 5.

RECURRING TOPICS

  1. Summer Savings – This year’s Summer Savings Promotion begins next week. All stores have received a hard-copy of the Promotion Alert and an electronic copy is available in the attached link.  Please read carefully and train your staff to help facilitate a successful promotion!   Summer Savings Pass Promotion Alert
  2. 2019 Menu – The new Scramblers 2019 menu is here! Menus have been shipped to all locations.  You should have received your 60 in-store menus as well as carry-out menus next week.  The attached link provides the general information about the menu changes.  Please read, post, and train your staff on these updates and changes over the next week.  The POS system will be updated to reflect the new menu on Tuesday night, August 6 for a ‘go-live’ implementation date of Wednesday, August 7.   2019 Scramblers Menu Changes
  3. New Carry-Out Containers – With the dramatically increasing sales of our delivery services and on-line order options, as well as our continuing growth in bulk carry-out Scrambler Packs, this week new carry-out containers have been made available for your purchase through your GFS order guide. These containers will greatly increase the overall quality and presentation of our food in-transit.  Be advised, these containers are not optional. We are requiring all Scramblers Restaurants to be in compliance with this transition as it directly affects our brand system-wide.  Due to the cost of these new containers, recognize the following stipulations to the new carry-out food containers.
    1. You will order the new food containers from GFS for the purpose of packaging any food that comes from the kitchen directly to the guest for any and all carry-out orders. This includes Door-Dash, online and individual pick-up orders.
    2. You will continue to provide Styrofoam containers to guests wishing to take their left-over dine-in food with them.
  4. New Potatoes – This past spring we made a hard decision to change over our potato vendor from McCain’s to Lamb Weston when McCain’s became unable to fulfill hash brown orders to our quality and specifications. GFS has substituted their brand over the past several months while we researched all of our available options.  When we made the decision in the spring to switch to Lamb Weston, it was after a great deal of research determining that their product meets our quality standards.  GFS have spent the past couple of months stocking the Lamb Westin products for us.  We’re excited to announce the change-over to Lamb Westin for all three of our potato products (chunks, hash browns, and french fries) beginning this past Monday July 29.

OPERATIONS MANUAL CHANGES

  1. None.