Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. Potatoes – After an extensive and exhaustive look into all cubed potato options to include a three week trial of a new kind of Lamb Westin potato, we have come to a decision. McCain’s Potatoes has offered Scramblers an option to return to our original potato chunk at the originally contracted price in spite of their inability to provide us hash browns to our specifications.  Lamb Westin has also agreed to offer their hash browns also at the originally contracted price regardless of whether or not we purchase their potato cubes.  Therefore, we have worked with GFS to stock the Lamb Westin Hash Browns as well as the McCain’s Potato Chunks.  These potatoes will be on your order guide and available for purchase as early as Monday, November 11.
  2. Holiday Hours – If you have not yet done so, please post your holiday hours sign in your lobby for guests to make plans to visit us in the upcoming season.
  3. Thanksgiving – Be advised when comparing sales from last year as you write your schedule that Thanksgiving Day was on Thursday, November 22 last year, but is the following week, Thursday, November 28 this year. Also, GFS will not be delivering on that day, so if you normally receive a Thursday truck, you will get your delivery on Friday instead, unless you contact Kyle directly and request a Wednesday truck.

RECURRING TOPICS

  1. Gift Cards – Gift Card selling season is upon us. Attached is our Promotional Alert for this year’s upcoming ‘Buy $50, Get $10 Free’ Gift Card selling promotion.              Gift Card Promotion Alert
  2. Veteran’s Day – Monday, November 11 is Veteran’s Day this year. We will be honoring our military veterans in the same manner that we have in years past.  Our free entre promotion will be advertised on social media and through our e-club.  Attached is a promotional alert for this holiday.  Please read and train your staff on the details so that we may have a successful promotion.      Veteran’s Day Promotion Alert

OPERATIONS MANUAL CHANGES

  1. Recipe Book – As indicated above, the recipe book has been updated to include the designated use of carry-out containers per item. In addition to this change, attached is a cheat-sheet created for you to print and post in your kitchen for quick reference.      Carry-out Container Cheat-Sheet