Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. Gift Card Promotion – It’s that time of year again! Our annual ‘Buy $50 get $10 Free’ promotion begins Wednesday, November 18. All marketing materials have been sent out to all locations.  You should receive packages with supplies and your Coro Sign board no later than Friday, Nov. 13.  Attached is a copy of the SOP for this promotion.  Please read and train your staff so that we may have a successful gift card selling season!   Gift Card Promotion
  2. Thanksgiving – Be advised, Thanksgiving is on Thursday, November 26. Expect a sales uptick on the Wednesday before and a busy Friday the day after.  GFS trucks will not be delivering on Thursday, so you must contact your service representative no later than Friday November, 13 to coordinate when you would like your truck to be delivered that week.
  3. Uber Eats – We are having some issues with Uber Eats drivers when they arrive to pay for their pick up but their card shows declined. The simple work-around is to select the ‘voice auth’ button in your dinnerware POS system if their card declines.  Please contact Shawn or Tim for any clarification.

 

RECURRING TOPICS

  1. Holiday Hours Signs – If you have not already done so, please display your holiday hours signs in your front windows or lobby area now.
  2. Light Timers – Please be aware that as daylight hours begin to change your external lighting should be adjusted to make sure parking lots and external signage is lit at the proper hours. Please make these adjustments on your timers.

OPERATIONS MANUAL CHANGES

  1. None.