Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.
NEW INFORMATION
- Scratch-Off Promotion – As promised, we are planning a new late summer promotion this year! Attached is the complete Promotional Alert SOP. This is a six-week promotion that will begin in mid-July and run through the end of August. Please read, educate, and train your staff on how to administer it properly. Scratch-Off cards will be delivered early next week. Expect a case of 5000 cards in shrink-wrapped packets of 250 to arrive on or about Tuesday, July 11. Scratch-Off Promotion Alert
RECURRING TOPICS
- Coffee – Reminder, as of July 1 restaurants should now be ordering coffee through Gordon Food Service, rather than directly from Caruso’s. Coffee is on the GFS order guide and shipped on the GFS food truck and no longer from Caruso’s. Managers should be ordering Scramblers Blend, Decaf, and one of six approved flavored coffees from GFS. However, hot chocolate and syrups will still have to be ordered direct from Caruso’s and shipped at a high cost. Managers will have to contact Caruso’s for those orders, as Caruso’s will no longer be making those phone calls, and these orders should be as infrequent as possible in order to cut down on excessive shipping costs.
OPERATIONS MANUAL CHANGES
- None.