Operations Update, January 24, 2024
Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.
NEW INFORMATION
- Winter Promotion – Free Coffee February is almost here! This year, for our winter promotion we will be offering to all our guests FREE COFFEE through the entire month of February. Please make sure all marketing material is in use in your restaurants now including table tents, window sign, yard signs and carryout fliers. We have begun advertising this on all our social media platforms and in local mailers as well. Attached is the full explanation for this promotion; please read and be prepared. Free Coffee February SOP
- Egg Prices – To all Scramblers license holders and management team, we recognize that we are in uncharted waters as it pertains to the price of eggs. Due to an unprecedented spike in the number of egg-laying hens being slaughtered to prevent the spread of bird flew, the price of eggs has hit and broken records multiple weeks in a row. Unfortunately, this week it spiked dramatically again and shows no sign of slowing down. As you may know, our contract with Gordon Food Service is to follow the Urner Berry market, purchasing our eggs at $.19 below. However, prices have risen so dramatically that they currently sit at an unsustainable level, forcing us to shop for outside vendors or different avenues for eggs. We are currently doing all we can to find better egg prices, but the supply and demand of the market is upside-down and effecting all buyers. Adding to this egg-price crises is a new law passed in California, Colorado and now Michigan requiring all eggs purchased in the state, at wholesale or retail, be from cage-free hens. This dramatically limits supply even further. As this is an important part of our business, we recognize that these market spikes are a temporary cost of doing business, and anticipate relief from these high prices at some point. Until then, we encourage all managers to seek alternatives to egg purchasing if you can, and share with each other whenever possible. You may even find better pricing in grocery stores or bulk sellers. In many cases, grocers are purchasing eggs and selling them at a loss to artificially keep the cost down to keep their customers from shopping elsewhere. While we have no control over this price spike, we will continue to look for any available options to mitigate the impact to Scramblers.
RECURRING TOPICS
- Training – We are excited to announce the upcoming Annual Scramblers Management Training Seminar! This year Scramblers will be hosting this day-long training session for all General Managers and Restaurant Supervisors in Findlay, Ohio on Tuesday, February 18. Please mark your calendars and prepare to spend the day with your fellow Scramblers and City Egg managers learning all of the new Standard Operating Procedures of our Scramblers restaurants. Invitations will go out soon. This training seminar is required of all Managers system-wide including franchise and corporate locations. We look forward to seeing you in February in Findlay!
OPERATIONS MANUAL CHANGES
- None.