Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.
NEW INFORMATION
- Father’s Day – Be advised, Father’s Day is just a week away falling on Sunday, June 15 this year! Be sure to plan for the second busiest day of the year with good staff and good prep! As with Mother’s Day, coupons will be sent to all restaurants to be handed out to fathers on that day. Additional holidays to consider are: later that week on Thursday, June 19th is Juneteenth (which is now a federal holiday where banks and government offices will be closed) and two weeks later is Independence Day on Friday, July 4th!
- New Website – We are proud to announce the new Scramblers Restaurants Website! A lot of work has gone into making the website more dynamic and engaging to our guests. We will continue to update it with photos and videos of our newest locations and branding elements. Please visit the site to become familiar with what your guests see and learn about our image in the breakfast segment of the restaurant industry.
RECURRING TOPICS
- Credit Card Processing – **ACTION REQUIRED AT ALL STORES** – Be advised, all our credit card readers must be updated with the newest security keys by 6/30/25. In order to update your credit card readers, you will need to follow the instructions Philip has laid out in the attached link. If you do not do these updates to each of your credit card readers before 6/30/25, you are subject to non-compliance fees. Please follow the instructions here for theses updates. Contact Philip directly if you have any questions or issues with these updates. Corporate stores – Contact Philip directly to see if you need to do these updates as he is planning to do most corporate stores himself. Credit Card Processing Software Update
- Quarterly Operations Call – Reminder, Wednesday, June 11 at 3:00pm we will conduct our system-wide, all General Manager conference call. As usual, Corporate GM attendance via video is required, and all GM attendance is highly encouraged. Supervisors and black shirt Shift Leaders are also welcome to attend. This will be a 30-45 minute call. An invitation and agenda will be provided on Monday, June 9 via email.
- Social Media – Our June Social Media Calendar is here! Below is the link to our plans for social media postings and highlights for the upcoming month. As always, if you are interested in your restaurant participating in or being featured in our online marketing campaign, please do not hesitate to reach out to Kelly!
- Mother’s Day Coupon – This year we did the Mother’s Day coupon in a new form to add extra control to the redemptions of it. As a result, guests will receive a QR code as their coupon. Staff should be made aware of this, as there will NOT be a “Mother’s Day” coupon button in Sizzle like there was in the past. Instead, when a guest has this, the server will do the following: On the ‘make payment’ screen in Sizzle > Select the item for the guest > Click “Discount Items” > Click “One Time Use” (second from the bottom) > Scan the QR code. Sizzle will then instantly apply that coupon to the item. This coupon expires Wednesday, June 11.
- Marie-Club Promo – Be advised, we will be offering $3 off any Seasonal Sensations menu item to our e-club three times through spring. We will remind operators at the beginning of each week when the email is sent, so staff will be prepared to honor this coupon. The remaining week is slotted for: June 23 – June 27.
OPERATIONS MANUAL CHANGES
- None.