Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.
NEW INFORMATION
- Summer Operations – A reminder as we enter the slower weeks of the dog-days of summer; take advantage of the time to train your staff using server development training sessions. Teach them more about the company they work for. A more informed staff provides better service to our guests. In addition, concentrate on the front door operations. Do you have someone at the front of the restaurant greeting every guest that enters? If not, put someone there. These are valuable labor dollars dedicated to making new guests feel welcome to our establishment. Do not neglect the first impression! Train your staff to hold open doors, greet with a smile and an enthusiastic “Welcome to Scramblers!” Teach and train them to be better!
RECURRING TOPICS
- Uber Eats – Be advised, we have started a new Uber Eats discount. This will be a BOGO that applies to the GOAT specifically, so be aware, you may sell more of these and should be prepared with enough product.
- Sizzle Notes – As a reminder, managers should be taking advantage of the ‘notes’ category in the Sizzle system for all of their employees. Keeping track of your employees’ performances and identifying changes in their status becomes significantly easier when you keep good notes, and the Sizzle program is designed to help you do this!
- Table Tent Protocol – Be advised, all locations will be receiving new table tent inserts to advertise our franchising, solicitations for local store reviews, and our new App! Because the number of advertisements is increasing, we have put together a protocol for your in-store table tents. The following link will show you what they should look like! In addition, a separate link is attached below for the purchase of additional clear plastic sheets.
OPERATIONS MANUAL CHANGES
- None.