Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.
NEW INFORMATION
- New Menu – In keeping with our six-month menu plan, we are excited to announce that we are in the final stages of development of our new menu! This menu roll-out is currently scheduled for Wednesday, October 14 and will include five new offerings in our “Newest Creations” category. Attached below on the Accounting Portal are the Product Prep Guide and Instructional Videos for these items. Order the products and begin training staff as early as possible so everyone will be ready in the coming weeks!
- Table Tent Line up – Due to the changeover to our new Fall Flavors, we have created a new lineup for your table tents. See the attached document to match up with your table tents. New Table Tent Line-up
- Fan Mail – As discussed in our quarterly operations call, we have begun soliciting feedback from our guests and have received more hate-mail than typical. We should recognize our flaws as an operation and make corrections wherever we can to improve. However, we have also received an unprecedented amount of very positive reviews and fan-mail! We should all acknowledge when our staff performs beyond our guests’ expectations. We are proud of the work our employees do, and they should be recognized for it. Therefore, attached is a link to our weekly positive reviews, categorized by location. Click below, find your restaurant, and share with your staff! August Positive Reviews!
RECURRING TOPICS
- Operations Call – Thank you to all who joined our quarterly operations call on Wednesday. If you missed the call, you can listen back on the email that was sent yesterday, and as always, if you have any questions, please reach out to anyone on our corporate operations team. Be advised, our ‘Key Phone Numbers’ listed below have been updated.
- Inventory – Reminder, we have made subtle changes to this menu including eliminating our poor performers. Therefore, for the purposes of reducing inventory levels or avoiding purchasing products that won’t make the new menu, the following skews will not be necessary on the new menu: Strawberry Supreme Cake Mix, Asian Toasted Sesame Dressing, Tri-color Shredded Cabage Mix, Wonton Strips, Green Taco Sauce, and Chia Seeds.
OPERATIONS MANUAL CHANGES
- Server Training – In an effort to continuously improve our operations, we have created a highly detailed server training schedule that all stores should use. Published in the server manual under the Library tab in the Coop.Attached is our newest version. We recommend that each restaurant print and laminate a copy of this guide for use in your store during all server training. If you would like to add additional items to your copy, please contact the IT support line at (614)-858-1488.
KEY PHONE NUMBERS:
Corporate Offices: (419) 868-9858
Payroll
Administration
Uniforms
Marketing: (567) 395-1523
Customer Service: (419) 708-3958
Franchise Sales/ Social Media: (567) 395-1523
Operations: (419) 356-0787
Information Technology: (614) 858-1488