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Server Quiz
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Question 1 of 10
1. Question
At Scramblers, we are happy to make custom orders for our guests, but some of our items, like our combo cheese, can’t be “unmixed”. What is in our combo cheese?
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Question 2 of 10
2. Question
- Being a great server also means being a great salesman. What are three easy ways to “upsell” at a table?
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Question 3 of 10
3. Question
What should you ALWAYS have under your syrup?
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Question 4 of 10
4. Question
What are the three steps to ensure you “wow” our guests with quality food?
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Question 5 of 10
5. Question
Being a “professional” at Scramblers means we expect you to…
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Question 6 of 10
6. Question
When guests have a concern, the first thing you must do is…
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Question 7 of 10
7. Question
Once guests know you have heard and understand their complaint, what do you do next?
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Question 8 of 10
8. Question
What is the only exception to our guest concern policy?
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Question 9 of 10
9. Question
Because we serve breakfast and many guests are on their way to work or other social events, when do we bring the check to guests?
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Question 10 of 10
10. Question
The easiest and best way to make a guest feel welcome is to…