Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. Martin Luther King, Jr. Holiday – This coming Monday, January 20, is the celebration of Dr. King’s birthday. This is a federal holiday.  Students will be off from school and banks and federal institutions will be closed.  Expect a busy Monday.  Please look at sales volumes numbers from last year to know what to expect and staff accordingly.
  2. Potato Shortage – Be advised, due to an industry-wide crop shortage and increase in demand, Lamb Westin is having trouble fulfilling all orders of hash browns. They have made our account a top priority; however, some stores may experience a GFS brand hash brown substitution periodically over the next couple of months as they try to increase production.  This is a temporary situation that may not affect all Scramblers restaurants and is expected to be resolved within a few months.  This shortage is not expected to affect our McCain’s potato chunks.
  3. Scrambler Bucks – This coming Monday, January 20, our Marie-club will receive an email with a coupon for $3 off your meal valid Monday- Thursday, January 23. This discount goes only out to our e-club members and is valid to be redeemed at the time of purchase.  Additional Scrambler Bucks should be provided to these guests upon the completion of their meal.  This coupon can be redeemed in hard-copy or digital version.

RECURRING TOPICS

  1. Save the Date – Scramblers Brands will host its second annual system-wide Scramblers Management Training Program on Tuesday, February 25 in Findlay, Ohio. This is an all-day training session designed for all Scramblers and City Egg General Managers and Restaurant Supervisors both Corporate and Franchise.  Expect more details in the coming weeks.
  1. Scrambler Bucks – It’s that time of year again! Scrambler Bucks are back.  Our annual winter promotion began last week.  Attached is this year’s promotional alert.  Please read, print, and educate your staff of the details of this program.  Scrambler Bucks Promotion Alert               Scrambler Bucks Tracking Worksheet

OPERATIONS MANUAL CHANGES

  1. None.