Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

NEW INFORMATION

1. Daylight Saving Time – Be advised, Daylight Saving Time begins this weekend, Sunday March 8^th. Please remind your staff to set their clocks forward by one hour and expect a slightly lower than normal sales volume on Sunday the 8^th.  Consider staffing levels and time-in when completing your schedules for this weekend.
2. Orlando Bread – Due to significant ongoing issues with service and product, we have been working with Orlando Bread and GFS to change our existing bread distribution system. We have elected to begin to take all Orlando Bread products frozen distributed through GFS.  Beginning in the next week or two we will make this change to frozen bread.  You will work with GFS to order bread and have it delivered to you on GFS truck deliveries in frozen form to be held in your freezer and slacked out as necessary.  While this method gives our restaurant managers more control and better product, it will require a more active role in our bread program.  We anticipate much fewer mold issues, better consistency of product, and less logistical turmoil in the future.
3. The Shop – One of our biggest short-comings with encouraging staff to be in proper and clean uniforms at all times is the staff’s struggle to order uniforms in the Coop. We provide ‘The Shop’ in the Coop as a way to order uniforms, but find that few servers take advantage of this.  One of the issues is that they often don’t have or can’t remember their log-in or passwords to the Coop.  Therefore, we have decided to create an additional location on-line where anyone can order Scramblers uniforms.  Shopscramblers.com is a new resource for you.  Please encourage your staff to visit and order new shirts at shopscramblers.com
4. Scramblers App – The ‘Promotions’ tab of the Scramblers app has been updated with a new offer. Be prepared to honor $2 Off the beverage of your choice when this offer is presented.
5. Online Job Applications – You asked and we listened! At the managers training last week, it was a consistent theme that all stores need more applicants to help staff their store.  As a result, we have created a new way to apply to work at Scramblers.  For many years the only way to apply to Scramblers was to print out a hard-copy application and hand-deliver it to the restaurant.  This week we created an on-line application for ease and convenience of the restaurants and our future team-members.  Online applications can be found under the ‘Careers’ tab on our website.  Future team members will be asked to select a location.  This will allow the application to be sent directly to the General Manager, District Manager and Franchisee’s email.  It is then the responsibility of the General Manager to reach out to the applicant to set up an interview.

RECURRING TOPICS

1. Scrambler Bucks – Next week ends our Scrambler Bucks promotion as bucks expire on Friday, March 13. However, bucks distribution ended last week in accordance with the original Promotion Alert timeline.  Therefore, unless your store elected to continue to hand out Scrambler Bucks beyond the original date, please take down the promotional sign in your lobby and remind staff to accept the bucks through next Friday.

OPERATIONS MANUAL CHANGES

1. W4 update – We have published the new 2020 w4 IRS withholding form in the ‘New Employee Packet’ chapter in the Operations Manual on the Coop. Please use the updated w4 form when hiring new employees.