Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. Father’s Day – Be prepared! Father’s Day is Sunday June 21.  We have sent Free Meal coupon cards for fathers to all locations.  Please be prepared for a busy Sunday and pass out our coupon cards!
  2. New Menu Pricing – Be advised, all corporate Scramblers locations have elected to increase menu prices from Price Code A to Price Code B. Many of the Scramblers Franchise restaurants had already been running on Price Code B, while all corporate locations had been on ‘A’ since last year.  Now, with the increase of these restaurants to ‘B’ most Scramblers locations are using ‘B’ with only a couple of exceptions.  Menus with Price Code B have been shipped to all corporate locations.  Dinerware will be updated with new prices in the corporate restaurants’ POS systems at close of business on Friday, June 12.  New menus go live Saturday morning, June 13.
  3. Check Presenter Decals – New decals have been sent to all restaurants promoting our Online Ordering system. Please replace your existing tip tray sticker with this new one.

RECURRING TOPICS

  1. Menus – After a few weeks of operations and researching the general market trends and industry best practices, we are changing our menu policy. We have decided to no longer offer disposable menus to every guest.  Unlike many restaurants who do not have a menu conducive to frequent and constant wetting, wiping and sanitizing, our menus work very well for this practice.  Therefore, we will be sanitizing our original menu in full view of the guests.
  2. Gloves – Be advised, one of our main suppliers, Great Lakes Hamco, has informed us that they are expecting to run out of gloves by the end of the summer with the prospects of getting more looking very bleak. Given the significantly increased demand across the country for gloves, they have warned us that the acquisition of gloves in the fall may be difficult regardless of vendor.  Please consider this when ordering gloves.  Perhaps having an extra case on hand could be beneficial as we navigate these untested waters.
  3. Steaks/ Burgers – As all operators are aware, the price of steaks and the ability to get burgers have created such a challenge that we are quickly making decisions to eliminate this option in many of our locations. However, given that some stores have unique circumstances such as inventory levels, we have not made this decision for all Scramblers locations.  We have, however, done this in all corporate locations and have therefore eliminated these as ordering options on Door Dash and other online delivery platforms.  This can be done at the store level and we encourage each operator, in conjunction with the restaurants’ owners, to make this decision on a per-store basis.

OPERATIONS MANUAL CHANGES

  1. Food Preparation – Several changes have been made to the Scramblers Menu Guide made up of the Cook Book, Recipe Book, and Prep Book. The all new Menu Guide has now been published in the ‘Food Preparation’ chapter of the Operations Manual.  Find it in the Library of the Coop.  A Full-color, hard-bound copy will be sent to you as well.