Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.
NEW INFORMATION
- Temperature Checks – We have a new way of reporting our in-store employee temperature checks. We have updated the tip declaration chart of the payroll worksheet by adding a line for recording the temperatures of your employees. Please use the updated tracker that was emailed directly to restaurant managers.
- Summer Savings Pass – Be advised, due to the unusual events of the past several months and the ongoing changes that occur nationwide and how they impact our industry and our business, we have decided not to run a summer promotion this year. A great deal of thought and research has gone into this decision. We will, however, plan on a fall Limited Time Offering menu that is expected to hit stores in mid-September.
- Scramblers Brand – As highlighted in our quarterly conference call with Franchisees, it is critical that Scramblers gets back to pre-Covid-19 operations as quickly as possible. While we operate with new mandates from the CDC and Ohio Health Department, we must also remember that brand integrity is critical to our system. Consistency is key. Please consider this as we ask all restaurants to operate with consistent protocols in place at all Scramblers locations.
RECURRING TOPICS
- Online Rebates – The email with the full instructions on providing online order rebates to guests at the store level has been sent to all General Managers. If you have not received the email be sure to check your SPAM folder and contact our corporate office to ensure you have the information you need.
- Scramblers Mask Policy – Attached is our new employee mask policy. Please read and post in your kitchen. Scramblers Mask Policy
- Granola – Be advised, Gordon Food Service has discontinued our Quaker Granola. We have selected a permanent substitution for this product and is now available on your order guide.
- Continue sanitizing – Please don’t forget that we must continue to be vigilant during this time. Restaurants are operating under a figurative microscope. Don’t become complacent. Please continue all ongoing sanitation and risk mitigation factors that we have implemented since the reopening of our restaurants to include, but not limited to, face masks, temperature checks, sanitation stations, hand washing, hand sanitizing, and social distancing.
- Help Stop the Spread Protocol – Please read the attached document to ensure Scramblers compliance with how to handle a staff member who tests positive for the Coronavirus. Help Stop the Spread Protocol
OPERATIONS MANUAL CHANGES
- None.