Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. Light Timers – Please be aware that as daylight hours begin to change your external lighting should be adjusted to make sure parking lots and external signage is lit at the proper hours. Please make these adjustments on your timers.

 

RECURRING TOPICS

  1. Upcoming Holidays – It’s fall! Now is a good time to take the opportunity to look ahead at the holiday calendar to begin general preparations for the upcoming holidays and how they may affect our business. Here is a brief list and synopsis on what sales volume to expect as it compares to normal sales (keeping COVID-19 sales trends in consideration) so that you may staff appropriately:
    1. Columbus Day (Oct 12) – Up 15%
    2. Halloween (Oct 31) – No change
    3. Daylight Saving Time Ends (Nov 1) – Up 25%
    4. Election Day (Nov 3)- Up 30% (because it’s a presidential election this year; otherwise about 20% increase)
    5. Veterans Day (Nov 11) – Up 30%
    6. Day before Thanksgiving (Nov 25) – Up 20%
    7. Thanksgiving Day (Nov 26) – In many locations volume is the same as a normal Thursday, but we are only open from 8am-12pm, so you do the same volume in only 4 hours.  Makes for a busy rush, so be prepared
    8. Day after Thanksgiving (Nov 27) – Very busy.  Up 75-150% from a normal Friday.  Sometimes even busier than Saturday or Sunday of that weekend.
    9. Christmas: The week leading up to Christmas Day (whenever the kids get out of school; probably Dec 21 or 22 this year) begins to get busy.  Each weekday is 50-75% up on a normal weekday.  Christmas Eve often does the equivalent sales volume as a busy Saturday or soft Sunday.  We are closed Christmas Day (only day of the year) and then December 26 will be a busy Saturday, 27th will be a busy Sunday, and 28-31 will be the equivalent of Saturday-like sales.  We often set weekly sales records during this week.  No ‘one day’ is like a ‘Mother’s-Day-kind-of-busy’, but each day is busier than normal, which makes for an over-all busy week.  You will want as much staff available throughout this week as possible.
    10. New Year’s Day (Friday Jan 1) – Up 100% (ie, double your normal Friday sales). Other than Thanksgiving Day, this is the only day of the year that our hours change because we open late.  Hours are 8am-3pm.
    11. That following weekend will be normal strong Sat and Sun.  Then business falls off on Monday, Jan 4.  At that point, cut staff and start cleaning!

OPERATIONS MANUAL CHANGES

  1. None.