Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. China – Be advised, we have recently received word that the new china pattern that we selected will not be made available until December at the earliest. Obviously, many stores are in need of new replacements and cannot wait until December to restock inventories.  Unfortunately, this entire industry is affected, so making further changes to the original china pattern will not fix this situation.  Therefore, we will stick with the original plan with the knowledge that restaurants will have to get creative over the next six months.  Most of our existing china is still available, with the exception of platters.  We have authorized a white platter as a substitution as well as white fruit cups and side plates.  The two best options available to get through the next several months will be to order the white platters or to substitute the use of the platter with round plates wherever applicable.  We will continue to provide as much information as possible as often as we receive updates on the status of the new china pattern.
  2. Coop Training Videos – We recognize that with the change-over to the new uniform, our Scramblers Training Videos and quizzes in the Coop are outdated. We are working with a media company to reshoot videos over the next few months.  When up-dated, we will publish all new videos and training content in the Coop.

RECURRING TOPICS

  1. Gift Card Terminal – Be advised, if your restaurant was identified as one of the locations needing a new gift card terminal due to a required software upgrade, those terminals have arrived. We will be shipping them from the corporate office this week.  These terminals have already been pre-programmed and should be plug-and-play.  If however, you have any difficulty with the new terminal, please contact Peggy at the corporate office for further assistance.

OPERATIONS MANUAL CHANGES

  1. None.