Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.
NEW INFORMATION
- Thanksgiving – Just a reminder to be staffed and ready for a busy post-Thanksgiving weekend. Check previous years’ sales trends to know what to expect in your restaurant this weekend!
RECURRING TOPICS
- Substitutions – Be advised, we are making a minor policy change to our allowable substitutions list regarding sides. While it is a rare request, if a guest asks to substitute a Scramblers Side with a meat of their choice, they may do so. This will not be advertised as part of our standard practices or implemented on our menu, but for guests that do request it, the following meat substitutions will be allowed in place of a Scrambler Side: 2 strips of bacon or 1 turkey patty sausage or 1 pork link sausage. You will see this button available for restaurants with the Sizzle system as a matter of convenience to our servers and cooks.
- Gift Card Promotion – Be advised, our annual ‘Buy $50, Get $10’ Gift Card Sales Promotion began last Wednesday, November 17. All stores should have received a package containing all necessary promotional material including gift cards, sleeves, certificates and a hard-copy SOP. Signs should be hung and servers wearing buttons. Attached is a link that will be updated in real-time to show all gift card sales in all Scramblers locations throughout the season. Notice that there are three different tabs at the bottom of the document representing three different spread sheets including 1). Difference between this year and last year, 2). 2021 Sales, 3). 2020 Sales. Have a great gift card selling season! Gift Card Sales Tracker
- Holiday Décor – Time to decorate for the holiday season! As in years past we encourage all stores to decorate for the Christmas and winter holiday season. Please remember the original guidelines for holiday decorations as we wish to ensure that our decorations are in good taste and display an appropriate level of tact. Staff should decorate now if they have not already done so. Below is a reminder of a few of the guidelines:
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- Please do not gift-wrap wall art
- No cling-ons, ‘snow’ sprays, or markers on windows
- Please no multi-colored lights or multi-colored garland
- Recommended for use: green garland, white lights, poinsettias, ‘gold snow flakes’, and tree ornaments or bulbs
- Don’t forget the holiday music!
OPERATIONS MANUAL CHANGES
- None.