Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. Independence Day – Reminder, the 4th of July is Tuesday of next week! Many businesses and municipalities will observe this holiday on Monday or Tuesday or both.  Be ready for an increase in business in the early part of next week.
  2. Scratch-Off Promotion – As promised, we are planning a new late summer promotion this year! Attached is the complete Promotional Alert SOP.  This is a six-week promotion that will begin in mid-July and run through the end of August.  Please read, educate, and train your staff on how to administer it properly.    Scratch-Off Promotional Alert

RECURRING TOPICS

  1. Coffee – Be advised, beginning July 1, restaurants will need to begin ordering coffee through Gordon Food Service, rather than directly from Caruso’s. Coffee will be on the GFS order guide and shipped on the GFS food truck and no longer from Caruso’s.  Look to begin ordering Scramblers Blend, Decaf, and one of six approved flavored coffees by the end of June.  Ordering a few extra cases during the transition to mitigate any possible issues in transition is also not a bad idea.  In the future, hot chocolate and syrups will still have to be ordered direct from Caruso’s and shipped at a high cost.  Managers will have to contact Caruso’s for those orders, as Caruso’s will no longer be making those phone calls, and these orders should be as infrequent as possible in order to cut down on excessive shipping costs.
  2. Social Media – Our July social media calendar is complete at attached below! As always, if you or your restaurant would like to be featured or play a role in our on-going social media campaign, please contact Kelly directly!

OPERATIONS MANUAL CHANGES

  1. None.