Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. Independence Day – Be advised, the 4th of July falls on a Thursday in less than two weeks! Expect a busy day, and staff appropriately.
  2. Marie-Club Coupon – Be advised, next week we will send an offer to our e-club of $2 off any LTO menu item. This coupon will be redeemable Monday, June 24- Friday, June 28.  Please make sure your staff is aware and prepared to accept these coupons.  City Egg will send this same offer to our text club.
  3. Summer Splash Cash – Be prepared, we are finalizing the details of our Summer Savings Promotion! As in year’s past, we will be running a six-week summer promotion beginning Wednesday, July 17th.  This year our promotion is called Summer Splash Cash in which guests will be able to redeem a coupon that has an escalating savings redemption.  Guests will use the same card to redeem $3, $5, $7 and $10 off in chronological visits.  A full SOP explaining all the details of this promotion will be published in a few weeks.  Because this is a new coupon, it will be critical to read and educate your staff on the details of this promotion.

RECURRING TOPICS

  1. Name Tags – We’ve eliminated name tags! This new policy was announced two weeks ago at the Quarterly Scramblers GM Conference Call and has taken effect in all restaurants.  This is just a reminder that your staff should no longer be wearing name tags!
  2. Music – As mentioned on our call, make sure your music is set to the officially authorized Scramblers playlist and at a volume that can be heard well and loud enough to keep the environment up-beat!

OPERATIONS MANUAL CHANGES

  1. None.