Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. New Cookbooks – We are excited to announce, our new Cookbooks are here! If you have not yet received yours, it’s on its way in the next couple of days.  The big change?  Cookbooks are now digital!  That’s right, your new cookbook is a lime-green tablet with entire cook and prep books loaded on them with real-time updates.  These are cloud-based and will be always up-to-date!  When a change gets made, it will automatically be updated in your new tablet.  Put them in your kitchen and use them to make sure your cooks are preparing our Scramblers food as the recipes are written and to the highest of Scramblers standards!
  2. Hash Brown Seasoning – Operations Change! After several weeks of testing, we’ve decided to make an official change to our preparation of hash browns. Our new Standard Operating Procedure for hash browns is seasoning!  Just like potatoes, all hash browns should be seasoned when they are placed on the grill.  Best method is with a dredge that is porous enough to allow parsley flakes through, but not an excessive amount of salt, pepper and other seasonings.  All stores should begin immediately.
  3. Gift Boxes – One of our Franchise operators requested a way to sell gifts for the upcoming holiday season. Therefore, we have put together holiday gift boxes!  These are designed to be very small, easy gifts for our guests to purchase and give to friends and family during the holiday season.  We have put together an SOP for these boxes and will be publishing in the coming weeks!

RECURRING TOPICS

  1. Fall LTO – All stores should now be live on this new menu. Attached below you will find the videos and digital Product Preparation Guide to use throughout this season.  Just a few items to clarify on the Fall LTO.  As expected, we recognize a demand in substitutions for some of the items that are on our Fall LTO menu. The vast majority of these items are simple substitutions for which we have already made buttons on your Sizzle POS system.  The one item that needed more clarification is the Andouille Sausage substitution.  Please see the attached document to better explain:

OPERATIONS MANUAL CHANGES

  1. None.