Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. Mother’s Day – Congratulations to all Scramblers locations on a spectacular Mother’s Day. Sales were very strong system-wide.  Special recognition to Lewis Center, Lancaster and Hamilton who did over $10k in gross sales; Sancus, Springboro, Canal Winchester and Broad St who did over $11K in gross sales; and Scramblers of Pickerington who hit a new all-time single day sales record of $14,025!  Congratulations and thank you to all for your hard work in making Mother’s Day such a success!
  2. Mother’s Day Coupon – This year we did the Mother’s Day coupon in a new form to add extra control to the redemptions of it. As a result, guests will receive a QR code as their coupon.  Staff should be made aware of this, as there will NOT be a “Mother’s Day” coupon button in Sizzle like there was in the past.  Instead, when a guest has this, the server will do the following:  On the ‘make payment’ screen in Sizzle > Select the item for the guest > Click “Discount Items” > Click “One Time Use” (second from the bottom) > Scan the QR code.  Sizzle will then instantly apply that coupon to the item.
  3. Uber Eats – Attached bellow is the Uber Eats online rate for 2025 through May 9th. Please make note of your restaurant’s performance and make the necessary operational changes to ensure your online rate is at its best.    Uber Eats Metrics

RECURRING TOPICS

  1. Marie-Club Promo – Be advised, we will be offering $3 off any Seasonal Sensations menu item to our e-club three times through spring. We will remind operators at the beginning of each week when the email is sent, so staff will be prepared to honor this coupon. The remaining weeks are slotted for: May 19- May 23, and June 23 – June 27.

OPERATIONS MANUAL CHANGES

  1. None.