Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. DST Ends – Reminder, Daylight Saving Time ends this weekend on Sunday, November 2. This is the time when we roll back our clocks, so you will get busy earlier than a typical Sunday. You should bring your staff in slightly earlier.  This makes for a busy Sunday.
  2. Election Day – Reminder, Tuesday, November 4 is Election Day. Public schools will be off and you should anticipate an up-tic in sales.  Remember this when writing your schedules!
  3. Sausage Recipe – Be advised, we discovered a mix-up in the thyme spice that is currently on the GFS order guide. This is the wrong ground thyme.  The new product will be added to the order guide.  The recipe does not change, but you will notice a slight enhancement in the flavor and texture of the sausage as it was originally intended.
  4. Holiday Hours – If you have not already done so, now is the time to place your Holiday Hours sign in your front lobby or in your windows.
  5. Gift Card Promotion – It’s that time of year again! Time to sell gift cards!  The ‘Buy $50, Get $10’ promotion that we run every year begins Wednesday, November 12.  All materials will be sent out to all locations.  Next week we will publish our Promotional Alert.  When you see it, please read, educate your staff, and be ready to sell!

RECURRING TOPICS

  1. Holiday Season – The Holiday Season is upon us! Here is a brief list and synopsis on what sales volume to expect as it compares to normal sales so that you may staff appropriately. Consider this as a general reference though; it is always wise to look at your individual store sales’ trends for exceptions:

 

  1. Daylight Saving Time Ends (Sunday, Nov 2)- Up 25%
  2. Election Day (Tuesday, Nov 4) – Up 15 – 25% (Local elections are not as impactful as Federal)
  3. Veterans Day (Tuesday, Nov 11) – Up 20 – 25%
  4. Day before Thanksgiving (Wednesday, Nov 26) – Up 20%
  5. Thanksgiving Day (Thursday, Nov 27) – In many locations volume is the same as a normal Thursday, but condensed to only 4 hours, as we are only open 8am-Noon.  Makes for a busy rush, so be prepared!
  6. Black Friday (Friday, Nov 28) – Very busy.  Up 75-150% from a normal Friday.  Sometimes even busier than Saturday or Sunday of that weekend.
  7. First three weeks of December sales volumes begin to dip. Don’t over-staff!
  8. Christmas: The week leading up to Christmas Day (whenever the kids get out of school; probably Dec 18 or 19 this year) begins to get busy.  Each weekday is 50-75% up on a normal weekday.  Christmas Eve will be on Wednesday, Dec 24 and will feel like a busy Saturday.  We are closed Thursday, Dec 25 Christmas Day (only day of the year) and then Friday, December 26 will be like a busy Sunday, and the 27th – 31st will be the equivalent of Saturday-like sales.  We often set weekly sales records during this week.  No one-single day is like a ‘Mother’s-Day-kind-of-busy’, but each day is busier than normal, which makes for an over-all busy week.  You will want as much staff available throughout this week as possible.
  9. New Year’s Eve (Wednesday, Jan 31) – Expect busy Saturday-like sales.
  10. New Year’s Day (Thursday, Jan 1) –Other than Thanksgiving Day, this is the only day of the year that our hours change because we open late.  Hours are 8am-3pm. Consider this day like a busy Saturday.  Business will start slow, but a strong late morning and lunch rush should be expected.
  11. Business will then stay strong through the balance of the weekend and then fall off on Monday, Jan 5.  At that point, cut staff and start cleaning!

OPERATIONS MANUAL CHANGES

  1. None.