Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.
NEW INFORMATION
- New Menu – We are currently finalizing the new Scramblers menu with an expected roll-out date of April 1. This menu will have an updated “Newest Creations” category with four new entrees. We will also have a new “from the Café” category which will include drip coffee, cold brew, iced coffee and two new beverages including White Chocolate Mocha and Green Tea Matcha! As always, you will receive a product preparation guide with photos, product descriptions, prices, recipes and preparation instructions for any new items, as well as videos for additional help. These will be available a couple of weeks before the new menus arrive to allow adequate training time for your staff.
- Uber Eats – Be advised, Uber Eats has announced a nationwide increase in the percentage they take on all orders. They are going from 22% to 25% on our orders. This is extremely frustrating as it comes with no new features or incentives. Their rationale, to keep up with costs, is not reflective of how percentages work, but is their reasoning regardless. As a result, we have increased the Uber Eats markup to keep pace with this. This results in the pricing on DoorDash and Grub Hub to now be lower than Uber Eats. This is noteworthy so our staff can address this with our guests if they raise concerns with the new pricing structure. Likewise, it may guide more guests to our other delivery services if they wish to avoid this arbitrary mark-up.
RECURRING TOPICS
- Labor Forecaster – We are excited to announce a new tool designed by Philip and available for all managers to access in our Sizzle System. If used properly, this tool could completely revolutionize the way you do your schedule and control your labor costs. This is a brand new, very user-friendly Labor Forecaster, built into the Sizzle POS system, using its own existing data, and designed to make your ability to run an efficient restaurant even easier! Please take a look at the ‘Schedule’ tab on your main screen, read the ‘How to Use’ button, and get started! Let us know what you think as we will continue to refine this feature with your additional feedback.
- Easter – Be advised, Easter Sunday is less than a month away falling on April 5. Now is the time to display your Easter signs in the front window of your restaurant and table tents on your tables to remind guests that we are open and looking forward to serving them. If you do not have your sign and have not already ordered a new one, please do so immediately.
OPERATIONS MANUAL CHANGES
- None.