Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.
NEW INFORMATION
- Easter – Be advised, Easter is this Sunday, April 5. Please look at your restaurant’s sales from last year to prepare for the appropriate level of staff. At the end of business on Sunday, please remove posters and table-tents and keep for next year!
- New Menu – Just a reminder that your digital cookbook and kitchen screens have all been updated with all the changes to the menu. Also, attached is our Product Prep Guide for the ‘Newest Creations’ category of the menu as well as additional instructional videos below.
RECURRING TOPICS
- Table Tents – We have decided to change our company standard table tent system-wide. We tested a new table tent in the Toledo market for the past few months and have decided to roll these new table-tents out to all Scramblers Restaurants. This means you will be receiving a new table-tent in the mail in the coming weeks. These tents are permanent fixtures. The are made of wood and look like a miniature pull-up bar, on which 5-6 clear plastic sleeves hang from the ‘bar’ using rings. This allows us to insert a wide variety of advertisements on our tables without increasing the ‘real-estate’ on the table itself, while also establishing a very consistent and professional look throughout all locations. All stores are expected to receive the clear plastic sleeves, rings and the wooden table-tents in separate shipments this week if they have not already arrived. The advertising inserts will arrive shortly after as well.
- Labor Forecaster – If you are not already utilizing the newly designed Labor Forecaster in Sizzle, you should be! If used properly, this tool could completely revolutionize the way you do your schedule and control your labor costs. We have taken a great deal of feedback from our management and made even more improvements to the system! Be prepared, this tool will soon be a requirement for all corporate restaurant schedules.
- ServSafe – Be advised, all Scramblers and City Egg restaurants are required to follow the regulations of their local county health department. One such requirement in most counties is the presence of at least one individual in the restaurant at all times who is currently ServSafe certified at a minimum Level 1 status. General Managers are required to be at least Level 2 ServSafe certified. Therefore, if your restaurant does not currently meet these requirements, it is imperative that this be handled immediately. In order to achieve ServSafe certification, individuals must take an online class and receive a certificate. These certificates must be present in the restaurant and available to county health inspectors at the time of inspection. Attached is information on how to get certified. You are required to do this on your own time, but corporate restaurants will be reimbursed for the cost of the certification class. If you have questions about getting certified or reimbursed, please speak to your direct supervisor. ServSafe Classes Information
- Delivery Services – Be advised, beginning Wednesday, April 1 our BOGO offer through Uber Eats is changing from an Uncle Moose, to a Big Country. This is expected to affect the number of Big Country’s you sell. Be prepared!
- Social Media – Our April social media calendar is here! See the link below to find out more about our on-line marketing campaign. As always, if you are interested in being featured in our social media, please contact Kelly directly!
OPERATIONS MANUAL CHANGES
- None.