Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.
NEW INFORMATION
- Social Media – On the Accounting Portal is the October Social Media Calendar! As always, if you or your restaurant is interested in being a part or even a feature in our on-going social media campaign, contact Kelly for all the details!
RECURRING TOPICS
- Holiday Season – We are only a few short weeks away from our holiday season. Please look for your Holiday Hours signs and have them ready to place in your lobby. Here is a brief list and synopsis on what sales volume to expect as it compares to normal sales so that you may staff appropriately. Consider this as a general reference though; it is always wise to look at your individual store sales’ trends for exceptions:
- Columbus Day/ Indigenous Peoples’ Day (Monday, Oct 9) – Many municipalities do not recognize this as a federal holiday any longer (in conjunction with the recognition of Junteenth instead) and will therefore not impact sales as in years past. However, some do. Check your local schools and government offices and adjust your sales expectations accordingly.
- Halloween (Tuesday, Oct 31) – No change. However, if your staff chooses to dress in costumes on this day or often the Sunday before, this will be permitted (within good taste) and our social media team would like photos!
- Daylight Saving Time Ends (Sunday, Nov 5)- Up 25%
- Election Day (Tuesday, Nov 7) – Up 25%
- Veterans Day (Friday, Nov 10) – Up 25%
- Day before Thanksgiving (Wednesday, Nov 22) – Up 20%
- Thanksgiving Day (Thursday, Nov 23) – In many locations volume is the same as a normal Thursday, but condensed to only 4 hours, as we are only open 8am-Noon. Makes for a busy rush, so be prepared!
- Black Friday (Friday, Nov 24) – Very busy. Up 75-150% from a normal Friday. Sometimes even busier than Saturday or Sunday of that weekend.
- First three weeks of December sales volumes begin to dip. Don’t over-staff!
- Christmas: The week leading up to Christmas Day (whenever the kids get out of school; probably Dec 20 or 21 this year) begins to get busy. Each weekday is 50-75% up on a normal weekday. Christmas Eve will be on Sunday, Dec 24 and will be an expected standard Sunday volume. We are closed Monday, Dec 25 Christmas Day (only day of the year) and then Tuesday, December 26 will be like a busy Sunday, and the 27th – 31st will be the equivalent of Saturday-like sales. We often set weekly sales records during this week. No one-single day is like a ‘Mother’s-Day-kind-of-busy’, but each day is busier than normal, which makes for an over-all busy week. You will want as much staff available throughout this week as possible.
- New Year’s Eve (Sunday, Jan 31) – Expect normal Sunday sales.
- New Year’s Day (Monday, Jan 1) –Other than Thanksgiving Day, this is the only day of the year that our hours change because we open late. Hours are 8am-3pm. Consider this day equivalent to Memorial or Labor Day Monday. Business will start slow, but a strong late morning and lunch rush should be expected.
- Business will then fall off on Tuesday, Jan 2. At that point, cut staff and start cleaning!
OPERATIONS MANUAL CHANGES
- None.