Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. Training – We are excited to announce the upcoming bi-annual Scramblers Management Training Seminar! This year Scramblers will be hosting this day-long training session for all General Managers and Restaurant Supervisors in Findlay, Ohio on Tuesday, February 13.  Please mark your calendars and prepare to spend the day with your fellow Scramblers and City Egg managers learning all of the new Standard Operating Procedures of our Scramblers restaurants.  Invitations will go out soon.  This training seminar is required of all Managers system-wide including franchise and corporate locations.  We look forward to seeing you in February in Findlay!
  2. Gift Card Promo – Congratulations to all Scramblers restaurants on a successful ‘Buy $50, Get $10 Free’ Gift Card promotion this year. Overall net sales show a solid increase on last year.  Attached are the results.   2023 Gift Card Promotion Tracker

RECURRING TOPICS

  1. $10 Certificate Redemption – Very important! While the Winter Savings Pass offers our guest $3 off, it also reads that this offer cannot be used in conjunction with any other coupon. This is true for other discounts such as senior cards or buy-one get-one offers.  However, please remember that the $10 Certificates that were given to guests during our holiday ‘Buy $50, Get $10 Free’ promotion are not a coupon!  These must be considered cash!  These MAY be used when redeeming the Winter Savings Pass or in conjunction with ANY other offers! Do not let your staff turn these certificates away!  Guests will be upset, as they were advertised as $10 in cash with the purchase of $50 in gift cards.

OPERATIONS MANUAL CHANGES

  1. None.