Operations Update

Our mission is to delight every guest of Scramblers by impressing them with unique breakfast and lunch recipes and attentive friendly service in a clean, dynamic yet comfortable environment.

 

NEW INFORMATION

  1. Social Media – Our May social media calendar is here! Click the link below to see our upcoming schedule and, as always, if you are interested in being part of our online digital marketing campaign for your restaurant, contact Kelly directly.   May Social Media Calendar
  2. Scramblers App – We have updated our promotion on the Scramblers App to $2 off any Spring/Summer LTO item. Please be prepared to honor this discount for guests who wish to redeem this on their phone.

RECURRING TOPICS

  1. Logo Cups – An update on our new logo cup: Gordon’s currently has approximately 6-8 weeks left in stock of our old logo cup. Once those have been used, they will begin sending our new carry-out cups.  All stores should be using these for all guests for both ‘to-go’ cups and carryout sales.
  2. Spring/ Summer LTO – As often occurs, some questions have arisen regarding the new menu roll-out from this past week. The following will hopefully clear-up some confusion:
    1. Hot honey lemonade: YES to refills (not on alcohol one of course).
    2. Fritter Sandwich: please warm the fritter after cut as you would a burger bun.
    3. Fritter French Toast: these are not easy to grill with the nooks and crannies; please smash or even place a light weight on to get an even cook if necessary. Also, this item is not bottomless, but as always, make our guests happy.  Best way is to offer to make another half order at no charge if a guest complains.
    4. The chicken salad recipe should read:

24 oz – Brickman’s chicken salad

2 oz – Chopped dill pickles

1 ea – Chopped hard-boiled egg

1 oz – Pickle Juice

*Please make note of the portion size.  If you make 24 oz at a time, use this recipe.  If you make an entire bag, multiply these ingredients in proportion*

  1. Marketing – As mentioned last week, all stores have now been mailed the marketing material in the form of quarter-sheets to be placed in all carryout orders (Delivery and Online). These are to encourage guests to ‘follow-us’ on social media platforms and be aware of franchising opportunities.  Please inform your staff to place one in the bags of all carryout orders.
  2. Mother’s Day – This year Mother’s Day is a couple of away on Sunday, May 12! Now is a good time to look at your schedules and staffing and begin to plan for our busiest day of the year!

OPERATIONS MANUAL CHANGES

  1. None.